PACKING FOR TRANSPORT BY SEA

Whether it is a single piece or a large supply, attention and care covers all phases of the project without excluding fundamental steps such as transport. In particular, in the case of transport by sea or by air, we provide special packaging in anti-overturning crates to ensure that the material arrives at its destination without damage.

In addition to this, we ensure adequate assistance with transport and the preparation of the necessary documentation to optimize costs and delivery times, offering impeccable logistics management.

SURVEY AND INSPECTION

Natural stone is a complete natural element, a living matter, the result of metamorphic processes lasting millions of years. Each and every stone is a one-off natural experiment: such uniqueness is the foundation of its nobility and beauty. Marbles, travertines, granites, limestones, onyxes: there are countless varieties of natural stones, based on the origin, the type of territory, the natural elements that combined with each other have determined colors and veins.

Therefore, each marble slab is unique and as such is inspected in detail so that the organoleptic characteristics underlying the customer’s choice are met. During the inspection phase, the slab is thoroughly examined in all its aspects. Sketches and high-definition photos are used to point out any peculiarities and, therefore, to determine their compliance with the project. It is a crucial part of the process, in which our absolute fidelity to customer expectations and a tailor-made concept of offerd wells.

TAKT AFTER-SALES SERVICE

For us, a satisfied customer is the best business strategy. But above all, it is our partner and as such, our attention is not maximized in the pre-sale and then fades in the subsequent phases, but equally distributed throughout the journey. For this, we invest targeted resources in after-sales.

At Takt we firmly believe that this service is the true element of distinction of advanced companies and for this reason we entrust it to experts attentive to customer problems. We provide clear and quick answers on the care and maintenance of materials or on how to intervene in case of incorrect use and consequent damage, with the further possibility of sending teams of specialized operators for the maintenance of the purchased surfaces.

PROVIDING WORKING DRAWINGS

Our goal is to create relationships based on trust and interchange. Whether they are the final customers or active parties in the realization of the project, they are regardless considered as real partners. To this end, we provide architects and designers with all the tools apt for the realization of the project: surveys, shop drawings, renderings of the projects, cutting list, high definition photos of the slabs in a continuous dialogue, with mutual benefit.

In particular, by providing the executive drawings, we facilitate the work of those who will treat the slab at the time of installation, thus formalizing our attitude to teamwork, which is paramount to obtain the desired result.

SPECIFIC AND APPROPRIATE TECHNOLOGIES

The respectful approach to nature and its materials, typical of the artisan approach, is combined with the best technology in terms of processing tools, processes and R&D. In our DNA we have absorbed the concept of “innovation” of nature, which is constantly renewed and thanks to this characteristic is able to provide such a precious material in many different varieties.

We respond with gratitude to such an abundance of resources, treating marble with cutting-edge processes in the name of the highest quality we are adamant to offer. The attention of our operators who meticulously supervise milling, CNC, water jet and finishing machines is the image of the synthesis made between craftsmanship and technological innovation.

GUARANTEES, DRAWING

The realization of a project is an exciting path in which Takt makes its clients participate by involving them through all phases. This allows us not only to share this fascinating experience but also to make them aware of all the technical and aesthetic details of the product. We work closely with all parties and provide a photographic and video reports of all stages of production so that the customer can possibly report any doubts or further requests.

The production of material to monitor the process is combined with the realization of executive drawings, the dry lay and all those series of guarantees that may seem superfluous but for us are the basis of the transparency relationship we establish with our customers granting the highest possible quality as well as fulfilling expectations.

INSTALLATION AVAILABLE WORLDWIDE

The fit out of the material is as important as its processing. For this reason, at Takt, this phase of the project is also carried out by highly qualified personnel, able not only to carry out the installation with the utmost care and precision, but also to respond promptly to any unforeseen need by manning the site throughout installation.

We can send our expert installers anywhere in the world or arrange for installation maps to be sent to the client’s team of installers to carry out the work in total autonomy, having all the necessary information. We, therefore, provide the exact positioning scheme but above all a continuous support in case of need. To facilitate installation, all component parts are cataloged and numbered before being packed and sent to site.

DRY LAYING OF THE WORK

Dry lay is a fundamental process to ensure the overall quality of the project before shipment and installation. One of the main characteristics of natural stone, distinguishing it from other materials, is its uniqueness. No marble tile is similar to another. Even those extracted from the same quarry, block or even from the same slab, can differ from each other in color and veins. The Dry Lay process is the best available method to ensure quality of each slab and its perfect combination into the layout.

In fact, during the Dry Lay process, expert staff position each slab simulating the finished project and checks colors, shades and veins, ensuring the color match and the adherence of the final result to the customer’s wishes. Only high-qualified specialists are able to perform a proper dry lay and assure on the final result.

ASSISTANCE IN CHOOSING THE BEST MATERIALS

The competence in providing the right direction in the choice of material leads to enhancing production excellence. A consultancy service capable to understand the clients’ needs and declining them in the choice of the most suitable materials is in fact the basis of our work. We carefully choose the extraction points from our quarries, located all over the world, and use selections of the highest quality and purity of which there is a limited availability.

We pay the utmost attention to the selection of the different shades of color in order to grant the best chromatic uniformity. Choice and procurement do not only concern marbles, but also onyxes, granites, limestones, travertines, slates, semiprecious slabs, according to chromatic criteria and physical, geological characteristics, always taking customer’s budget into consideration.

CUSTOM MADE PROJECTS

Our cultural heritage is the result of the experience established over the years and is made totally available to the customer and the project, allowing us to cover any area of such. Whether it is a large hotel or a private residence, dedication and competence are always pushed to the highest levels, granting the excellence that distinguishes tailoring projects.

Working hand-in-glove with the most prestigious design studios, TAKT is able to operate in all contexts, from contract, to luxury residences, from retail to interior design and offer integrated services and tailor-made solutions able to fulfill different and detailed requests without difficulty. The customer is backed up by our staff through all phases of the project from the selection of materials to the development of the project with a highly qualified consultancy service.